Below you will find answers to some of our most common questions regarding membership renewals, event registrations, and sponsorship opportunities. These FAQs are designed to help guide you through our new website and member portal, making it easier than ever to stay connected, register for events, and support the Mobile Claims Association.

If you need additional assistance, please feel free to contact us at info@mobile-claims.org — we’re always here to help!

How to Register for an MCA Event (Including Sponsorships)

Registering for a Mobile Claims Association event—and adding a sponsorship if you choose—is quick and easy. Follow the steps below:

1. Visit Our Website
   Go to www.mobile-claims.org
   

2. Find Your Event
   • Click Upcoming Events on the homepage, or
   • Select Events from the top menu to view the full calendar.
   

3. Open the Event Details Page

   Click on the event to view all details and options.
   

4. Click “Register Now”
   This begins the registration process.
   

5. Choose the Primary Registrant
   Select one of the following:
   • Sign up yourself
   • Sign up member (registering on behalf of a another MCA member)
   • Sign up a non-member
   

6. Adding a Sponsorship
   If sponsorship options are available, they will appear during registration.
   Select your desired tier before checkout.
   

7. Final Step
   Complete registration and payment. You’ll receive a confirmation email once processed.

Membership Expirations and Renewals

When will annual renewals begin?
Beginning January 1, 2026, all active MCA memberships will be eligible for annual renewal. Members may renew at any point during the year through our new website and Member App powered by ClubExpress.

What happens for November and December 2025?
All active MCA members, along with any non-members or supporters who have registered for an MCA event in the past, will receive a complimentary membership through December. This temporary membership will automatically expire on December 31, 2025 and ensures everyone can access the new platform, receive updates, and participate in year-end events during our transition.

Do I need to take action before January 1, 2026?
No. Complimentary memberships for November and December will be added automatically. You will receive instructions and reminders when annual renewals open in January.

Where do I go to renew my membership?
Starting January 1, 2026, renewals can be completed directly through our website www.mobile-claims.org or in the ClubExpress App under the Membership section.

 How do I receive text reminders about MCA updates and events?

Registered members and non-members must “opt in” to receive text messages from the Mobile Claims Association.

To enable text reminders:

1. Log in to our website at www.mobile-claims.org

2. Go to Your Member Profile.

3. Click on “Basic Member Information.”

4. Enter your mobile phone number if it’s not already listed.

5. Check the box that says:
   “I agree to receive text messages from the Mobile Claims Association.”

6. Save your changes.